Return & Refund Policy

At DeshiLifestyle, we value our customers and strive to provide a hassle-free shopping experience. If you are not satisfied with your purchase, our Return & Refund Policy is designed to ensure a fair and convenient process.

Product Condition

  • Products must be unused, unworn, and returned in their original packaging with all tags and labels intact.

  • Products that have been used, damaged, washed, or altered by the customer are not eligible for return.

Return Timeframe

  • Return requests must be made within 3 days of receiving the product.

Non-Returnable Items

The following items cannot be returned:

  • Innerwear

  • Cosmetics

  • Perfumes

  • Clearance or sale items

Return Process

  1. Contact our customer support within 3 days of receiving your order.

  2. Provide your order details and the reason for the return.

  3. Our support team will guide you through the return process.

Refund Eligibility

Refunds are applicable only in the following cases:

  • You received the wrong product.

  • The product was defective or damaged upon delivery.

  • The ordered product became unavailable after your order was confirmed.

Refund Process

  • Once we receive and inspect the returned product, your refund will be processed within 7–10 business days.

  • Refunds will be issued through your original payment method (bKash, Nagad, Rocket, bank transfer, or card).

  • For Cash on Delivery (COD) orders, refunds will be sent via mobile banking or bank transfer.

Delivery Charges

  • If the return is due to an incorrect or defective product sent by DeshiLifestyle, we will cover the return and delivery charges.

  • If the return is due to a change of mind, delivery charges are non-refundable, and the customer is responsible for the return shipping cost.

Exchange Policy

  • Customers may exchange a product for a different size or color, subject to availability.

  • Exchange requests must meet the same eligibility conditions as returns.

Contact Us

For any return, exchange, or refund requests, please contact our customer support:

Email: Artlifestyleclothing@gmail.com